Program Manager - Revenue Operations (Global)

Job Summary

SeamlessHR is a rapidly growing SaaS company that helps businesses in emerging markets optimize their resources and become more productive and successful, and our mission is to build a healthy unicorn. We are embarking on an ambitious and exciting growth strategy which will lead to a significant transformation of the business, and you will play a significant role in this journey. In this critical role, you will collaborate closely with our Sales, Marketing & Finance teams/leaders to optimize our sales operations, improve sales processes, report and support the development and execution of strategic sales metrics/programs.

Job Details

Job Responsibilities:

Oversee the CRM system, managing marketing and sales instrumentation.
Identify bottlenecks and areas for improvement in the sales funnel and develop strategies to address them.
Create and maintain dashboards and reports to provide real-time insights into sales performance.
Ensure sales data integrity and support data-driven decision-making.
Collaborate with the Sales Leader to design and execute strategic sales programs.
Analyze sales data to generate forecasts and identify trends.
Support the Sales Leader in setting sales targets and quotas.
Manage end-to-end program implementation, tracking progress and results.
Act as a liaison between sales and other teams to ensure alignment on key initiatives.
Any other task or project assigned by your Line Manager.
Apply and promote SeamlessHR culture and core values at all times.
This role would be reporting to the Chief Revenue Officer

Requirements

Functional/Technical Requirements:

B.Sc./M.Sc. in a business-related field or its equivalent from a reputable university.
Solid experience in a Sales/Marketing Operations or Program Manager role in a B2B SaaS company.
Experience in revenue operations in a SaaS company is a big plus.
Strong analytical skills and proficiency in data analysis tools.
Interpersonal skills to communicate with sales leaders and ensure seamless integration between marketing and sales.
Structured thinking, strong problem-solving skills, and a solid business sense.
Strong attitude towards learning and meticulous attention to detail.
Proficiency in CRM software (e.g., Hubspot) and Microsoft Office Suite.
Strong time management, prioritization, and organization skills.
An understanding of the HR technology market in Africa would be a plus.

Behavioural Requirements:

Adapting
Innovating
Collaborating
Being Accountable
Leading self and people
Leading business
Revenue driven

Seamstar Persona:

To successfully become a Seamstar, you will have to:

believe in our vision and mission;
be smart and result-oriented;
be honest;
be respectful;
be a good communicator;
be kind, yet firm when necessary;
be a good team player; and
know how to have fun and be willing to partake in team-bonding activities.

Benefits

Seamstar Perks:

Competitive salary.
On-site recreational/work-out facilities.
An opportunity to play an important role in building one of the top SaaS start-ups in Africa.

About Company

SeamlessHR

https://seamlesshr.com/

SeamlessHR.com Limited is an equal opportunity employer and we offer employment based on merit. We do not discriminate on the grounds of age, gender, race, disability, sexual orientation, and religion/belief. Our work environment is fun, fast-paced, dynamic and collaborative with a team of passionate and talented Seamstars. We love what we do and we work hard (we also play hard) to deliver the best technology solutions to our clients. We are driven by the following core values - Excellence, Judgment, Innovation, Communication, Candour, Selflessness, Thirst, Responsibility & Initiative. If this resonates with you, join us and be a part of our journey to building a healthy unicorn.