Admin/Facility Officer

Job Summary

The People Operations Officer is a key member of the Team and plays a critical role in ensuring the People Operations Team is compliant with internal governance processes and procedures and with external regulatory requirements. This role involves providing administrative and operational support to the People Operations Manager and People Partner while managing various HR functions, including onboarding, leave administration, recruitment, health and HMO administration, employee welfare, exit management, vendor management and compliance The role must support the development and implementation of HR initiatives and systems that align with the Team’s overall goals and objectives.

Job Details

RESPONSIBILITIES

• Administration of Regulatory Remittances such as PAYE, PENCOM, NSITF and obtainment of compliance certificates 
• Maintain accurate and up to date records of all employee data in specific staff files, HR folders on SharePoint and on the HRIS (ERP) 
• Registration and administration of Health Insurance, Group Life/Group Personal Accident and other appropriate welfare benefits to employees 
• Manage, document, resolve or escalate employee welfare issues and take or recommend appropriate solutions or action 
• Provide operational and administrative support to People Partners for the respective SBU's in the areas of recruitment, new employees onboarding, Staff confirmation, leave administration, documentation, and compliance 
• Manage, document, resolve or escalate employee welfare issues and take or recommend appropriate solutions or action. 
• Support the People Operations Manager in the automation of HR processes and other operational tasks
• Administer and maintain HR database, Document Repository, and systems, including Seamless HR, SharePoint and ERP, and all other relevant platforms.
• Provide support to Head People Operations and People Partners in coordinating performance management activities across the SBUs
• Support the development and implementation of HR initiatives and systems.
• Monitor compliance with People policies and processes and provide compliance reports.
• Perform any other duties assigned by the Head People Operations.

REPORTS TO

• People Partners & People Operations Manager. 

STAKEHOLDERS

INTERNAL

• People Operations Team 
• SBU Heads  
• Finance  
• Legal  
• Management team  
• All Employees  

EXTERNAL

• Vendors & Service Providers  
• Regulators

Requirements

Required Qualifications

• Minimum of a good first degree in management, humanities, or social sciences  
• CIPM, HRCI or SHRM-CP or other professional qualifications relevant to the role would be an advantage. 
• Minimum of 3–5 years' experience in a similar role 

Key Skills, Attributes & Experience 

• Excellent written and verbal communication skills, strong attention to detail and strong organizational skills 
• Target oriented and focused 
• Ability to work and deliver results in a high-pressure environment, balanced between strategic and operational focus 
• Excellent interpersonal skills and with pleasant and outgoing personality 
• Strong digital literacy with strong knowledge and abilities using SharePoint as an administrator and Microsoft, particularly Excel and PowerPoint.  
• Strong abilities and understanding of Microsoft Dynamics 365 
• Experience utilizing Microsoft office suite 
• Must be able to meet strict delivery timeliness  
• Ability to be proactive and forward thinking 
• Knowledge and understanding of relevant laws and regulation 

KEY PERFORMANCE INDICATORS 

• Accuracy and completeness of staff information and data. 
• Ease of tracking and retrieving up to date staff information. 
• Effectiveness of service delivery and support to the business. 
• Quality and Turnaround Time (TAT) on delivery of assigned tasks. 
• Quality, effectiveness and timeliness of communication and feedback. 
• Level of staff satisfaction & engagement. 
• Response time to staff welfare issues. 
• Quality, timeliness, and effectiveness of solutions. 
• Accuracy and value of data provided. 
• Quality of & impact of initiatives & solutions and speed of implementation. 
• Compliance with Policies and Procedures

Benefits

• Paid Annual Leave
• Leave Allowance
• HMO
• Group Life Assurance & Group Personal Accident 

About Company

Ventrae Integrated Services Limited

https://hrventrae.seamlesshiring.com

Ventrae Integrated is dedicated to effectively provide the right financial & manpower support for a thriving business. We provide innovative solutions that help our clients simplify their business processes for greater profitability. At Ventrae Integrated, small and big businesses can access global talent more affordably through outsourcing business processes such as HR, accounting, supply chain, branding and general administration. We apply intelligence, innovation and deep industry experience, together with IT and skills to drive business value and growth.