Communications Specialist

Job Summary

SeamlessHR is a rapidly growing SaaS company that helps businesses in emerging markets optimise their human resources to become more productive and successful. Our mission is to build a healthy unicorn. We are embarking on an ambitious and exciting growth strategy that will lead to a significant transformation of the business, and you will play a significant role in this journey. We are looking for an enthusiastic communications specialist to manage our external and internal communications. You will promote a positive public image and control the dissemination of information on our company’s behalf.

Job Details

• Communications Strategy & Management:
  • Develop and implement a comprehensive brand strategy that aligns with SHR's mission, values, and business goals.
  • Ensure consistent brand messaging across all internal and external touchpoints, including digital, print, social media, and product collateral.
  • Collaborate with design and product teams to ensure visual branding is cohesive and effectively communicates our brand identity.
  • Manage and evolve brand guidelines to maintain consistency across marketing campaigns, product launches, and all communications.
• Media Relations & PR Strategy:
  • Lead the development and execution of an integrated communications strategy that enhances brand awareness and supports business growth.
  • Develop and manage external communications, including press releases, media pitches, bylined articles, and speeches.
  • Oversee public relations efforts, including relationships with media outlets, journalists, influencers, and industry analysts.
  • Proactively identify and secure media coverage opportunities, ensuring positive and impactful representation of SHR
• Content Creation & Thought Leadership:
  • Develop compelling content that communicates our product offerings, thought leadership, and market positioning, including blog posts, case studies, white papers, and social media content.
  • Work closely with the leadership team to create and promote executive thought leadership through opinion pieces, interviews, and speaking engagements at industry events.
  • Collaborate with the product marketing and demand generation teams to create content that supports lead generation, customer engagement, and product launches.
• Media Relations & Crisis Management:
  • Cultivate and maintain strong relationships with key media contacts, industry influencers, and analysts.
  • Serve as the main point of contact for media inquiries, ensuring that responses are timely, accurate, and aligned with the company's messaging.
  • Develop and implement crisis communications plans to manage any potential reputational risks and ensure transparent communication during sensitive situations.
• Internal Communications:
  • Work with HR and executive leadership to develop internal communication strategies that align with the company's culture and values.
  • Create internal messaging and employee engagement initiatives that keep staff informed and aligned with the company’s goals and objectives.
• Brand Monitoring & Performance Analysis:
  • Monitor brand sentiment, media coverage, and market positioning through media monitoring tools and platforms (e.g., Meltwater, Cision).
  • Track and report on the effectiveness of branding and communications campaigns, using key metrics such as brand awareness, engagement, and media mentions.
  • Provide actionable insights to adjust strategies based on performance and evolving market trends.

Requirements

• Bachelor's degree in Marketing, Communications, Public Relations, or a related field (Master’s degree is a plus).
• 5+ years of experience in brand management, corporate communications, or public relations, preferably within a B2B SaaS or technology company.
• Proven track record of developing and executing successful brand and communications strategies.
• Exceptional writing, editing, and storytelling skills with the ability to craft clear and compelling messaging for various audiences.
• Strong understanding of brand strategy, positioning, and visual identity in a B2B SaaS context.
• Experience managing public relations and securing media coverage in relevant industry publications.
• Ability to manage multiple projects, deadlines, and stakeholders in a fast-paced environment.
• Strong presentation skills and experience working with senior leadership.
• Proficiency in using media monitoring and analytics tools (e.g., Meltwater, Cision, Google Analytics).
• Experience in communications and brand reputation management.
• Knowledge of digital marketing and social media strategies, especially within a B2B SaaS landscape.
• Familiarity with industry-specific media and influencers in the tech or SaaS sectors.

About Company

SeamlessHR

https://seamlesshr.com/

SeamlessHR.com Limited is an equal opportunity employer and we offer employment based on merit. We do not discriminate on the grounds of age, gender, race, disability, sexual orientation, and religion/belief. Our work environment is fun, fast-paced, dynamic and collaborative with a team of passionate and talented Seamstars. We love what we do and we work hard (we also play hard) to deliver the best technology solutions to our clients. We are driven by the following core values - Excellence, Judgment, Innovation, Communication, Candour, Selflessness, Thirst, Responsibility & Initiative. If this resonates with you, join us and be a part of our journey to building a healthy unicorn.