Telesales Officers

Job Summary

This role is charged with improving conversion rates from inbound leads, expanding customer accounts through upsells and reducing churn through telesales.

Job Details

• Engage inbound leads by qualifying them over the phone and converting qualified leads to customers
• Look out for opportunities to upsell customers on premium products or expanding their accounts
• Reduce churn by helping customers solve payment problems and resolving service quality problems
• Onboard new customers and educate them on the service offering.

Requirements

• Minimum B.Sc/HND from a recognised tertiary institution.
• 0 - 2 years post NYSC experience.
• Sales / Telesales experience is an added advantage
• Excellent negotiation and persuasion abilities.
• Excellent oral communication skill.
• Creative thinking and problem-solving skills.

NOTE:

1. Please complete this assessment after your application (https://www.tptests.com/?projectscode=Reliance_0108791263&lang=English). Kindly take the assessment at a convenient time not more than 2 days after your application and ensure you use the same email as in the application form. 

About Company

Reliance Health

www.reliancehmo.com

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.