Job Summary

Job Description

• Act as the first point of contact for visitors, directing them to office personnel as may be required. 

• Provide support to departmental staff and other stakeholders. 

• Ensure that the coffee table is well stocked and properly set up at all times. 

• Ensure that office items are always available and replenished in a timely manner to avoid disruptions to operations. 

• Ensure that new hires have their work tools on the first day of resumption. 

• Ensure that faulty laptops are repaired or replaced in a timely fashion without disrupting the work of the employee. 

• Supervise the cleaners to ensure optimal housekeeping at all times. 

• Supervise the security personnel to ensure the safety and security of personnel and property on the office premises at all times. 

• Support all office events by ensuring that all required items are available in a timely fashion and set up in an aesthetical fashion. 

• Carry out regular preemptive facility maintenance and close out all facility repairs in a timely fashion. 

• Engage with vendors and ensure the company gets the best service and/or product at all times and at the most reasonable cost. 

• Carry out logistics and delivery activities as may be required. 

• Prepare and archive reports and other documents as may be required. 

• Any other task or project assigned by your Line Manager. 

• Uphold the company’s brand, culture, and core values at all times.

Job Experience

• A first degree from a reputable university. 

• Up to 5 years’ administrative experience. Experience within the hospitality industry will be an added advantage. 

• A warm, amiable, and welcoming personality. 

• Strong attention to details and an eye for aesthetics. 

• Good written, verbal, and non-verbal communication skills. 

• Strong organisational skills with the ability to prioritise tasks. 

• Great interpersonal and collaboration skills across all levels within the organisation. 

• Ability to think fast and solve problems. 

• Ability to cope with difficult situations while maintaining a calm disposition. 

• Ability to use a computer and tech tools for messaging, reporting, analysis, etc. 

• Ability to challenge ideas, take initiative, and work proactively with minimal supervision. 

• Ability to act professionally in all circumstances and with poise. 

• A strong commitment to personal development and growth.