Job Summary

Job Description

• Participate in contract negotiations with clients to determine and agree on requirements, scope, cost, and timelines for implementation.  
• Obtain client buy-in and approval throughout the project implementation phase.
• Ensure successful planning, execution, monitoring, control, and closure of all projects.   
• Co-ordinate projects and proactively communicate progress status to clients, product teams, and other stakeholders.  
• Oversee end-to-end product configurations in line with the client’s configuration preference.  
• Collaborate with Product teams to design detailed implementation plans in line with the client’s needs.
• Engage all Product teams to determine where process interventions are required to achieve business outcomes.  
• Monitor, track and control all outcomes to resolve issues, conflicts, dependencies, and critical path deliverables.
•  Develop a communication strategy for stakeholders of each project to report on the project status, metrics, risks, tests, and deployment activities.  
• Keep up-to-date with the latest trends and best practices, particularly within the tech industry.  
• Perform other related duties as assigned.  
• Uphold the company’s brand, core values, and culture at all times.  

Job Experience

• A first degree from a reputable university
• Certification in agile project management and other relevant professional qualifications will be an added advantage.  
• 2 to 3 demonstrable years of experience in project implementation; experience within the SaaS space will be an added advantage.