Growth Account Manager

Job Summary

SeamlessHR is one of Africa’s leading people technology companies, providing cloud-based human resources solutions that enable organisations to manage their end-to-end workforce operations efficiently and compliantly across multiple markets. The Growth Account Manager will be responsible for growing revenue from existing customers by strengthening relationships and expanding adoption of SeamlessHR’s SaaS products and Embedded Finance offerings. This role owns assigned segments of the Total Available Opportunity (TAO) funnel and is accountable for increasing product adoption, expansion revenue, and customer lifetime value (CLV). This is a high-impact farmer role ideal for commercially driven professionals with experience in SaaS, fintech, lending, payroll systems, or B2B financial services who are comfortable owning revenue targets in a fast-scaling technology environment.

Job Details

1. Embedded Finance – B2B (Payroll Financing)

Grow payroll financing origination from existing customers
Convert PF-ready but inactive or underutilised accounts
Increase usage frequency and ticket sizes
Partner with Risk, Finance, and Ops to remove activation bottlenecks

2. Embedded Finance – B2C (Employee Products)

Drive employer consent and payroll integration readiness
Work with Direct Sales Reps to scale employee activation and utilisation
Use funnel insights to reduce drop-offs and improve conversion

3. SaaS Expansion & Upsell

Upsell unbought modules including
Run structured expansion conversations using value and ROI
Collaborate with SaaS hunters, CSMs on complex upsell deals

4. TAO & Funnel Ownership

Own assigned segments of the expansion funnel
Track and improve conversion from:
Existing → Activated → Active → Power users
Forecast expansion revenue and identify at-risk opportunities
Provide actionable feedback to Product, Risk, and Marketing

Requirements

Bachelor’s Degree from a reputable university.
5-8 years of experience in account management, relationship management, or sales roles.
Experience in SaaS, fintech, or financial services is strongly preferred.
Proven experience managing existing customer accounts and driving upsell or expansion revenue.
A good understanding of payroll processes, loans, or workforce management is an advantage.
Familiarity with Embedded Finance, lending, payroll-linked financial products, or payments is a plus.
Strong CRM usage and reporting discipline.
Ability to work in a target-driven, performance-focused environment.

Benefits

Health insurance coverage for you, your spouse, and up to four children.
Group Life Insurance.
Learning and professional development opportunities.
Flexible and remote work arrangements.
Opportunity to play a key role in building and scaling one of Africa’s leading SaaS companies.

About Company

SeamlessHR

https://seamlesshr.com/

SeamlessHR.com Limited is an equal opportunity employer and we offer employment based on merit. We do not discriminate on the grounds of age, gender, race, disability, sexual orientation, and religion/belief. Our work environment is fun, fast-paced, dynamic and collaborative with a team of passionate and talented Seamstars. We love what we do and we work hard (we also play hard) to deliver the best technology solutions to our clients. We are driven by the following core values - Excellence, Judgment, Innovation, Communication, Candour, Selflessness, Thirst, Responsibility & Initiative. If this resonates with you, join us and be a part of our journey to building a healthy unicorn.